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QuickBooks Error 15271 [Step-by-Step Troubleshooting Guide]

Updating Payroll in QuickBooks is as easy as going through the settings and taping a few options. However, there are times when the simple task of updating QuickBooks Payroll becomes complicated because of errors. The error that we are going to discuss in this article is QuickBooks error 15271 that appears while downloading or installing payroll updates and is most likely caused when QuickBooks fails to validate the download file. QuickBooks error 15271 is another 15XXX series of errors that can be resolved by implementing the troubleshooting steps suggested by our certified experts. Further, in the article, you will find detailed troubleshooting instructions to address QuickBooks update error 15271.

Are you frustrated with QuickBooks Payroll Update Error 15271? Call Payroll Support Number (844)-888-4666 for Immediate Error Resolution

QuickBooks Update Error 15271 – Description

Whenever a user tries to install the latest payroll updates, Windows first validate the downloaded file for its integrity. If Windows detects imperfections in the downloaded file, then it triggers “A File Cannot be Validated” error. This is a common error that can also occur while updating other Windows applications. Once the user encounters QuickBooks payroll update error QuickBooks displays an error message

“Error 15271: The payroll update did not complete successfully. A file cannot be validated.”  Or “Error 15271: The update did not complete successfully. A file cannot be validated.”

Intuit suggests turning off the User Account Control on Windows for removing error code 15271 from QuickBooks. However, this isn’t the only solution that always resolves the error, and you might need to apply other solutions as well.

Reasons that Cause QuickBooks Desktop Error 15271

Following are all the known reasons that are responsible for triggering QuickBooks Desktop update error 15271:

  1. Outdated QuickBooks Desktop application.
  2. A discontinued version of QuickBooks Desktop.
  3. Windows security applications are interrupting background processes of QuickBooks Desktop.
  4. Outdated payroll tax tables.

    Windows User Account Control

  5. Incorrectly configured Windows User Account Control (UAC) settings are preventing QuickBooks from installing the updates.

IMPORTANT: As per the QuickBooks Sunset Policy, every QuickBooks Desktop version stops receiving support after three years.

QuickBooks Sunset Policy

This also includes online services like Payroll, so make sure that the QuickBooks version that you are using is no more than three years old.

Solutions to Getting Rid of QuickBooks Error Code 15271

First Solution: Update QuickBooks Desktop to the Latest Released VersionUpdate QuickBooks Desktop

For complete information on downloading and installing the latest released updates of QuickBooks Desktop application follow our article How to Update QuickBooks Desktop to the Latest Released Version.

Second Solution: Install Payroll Updates in Windows Safe Mode

  1. Click the Start button on your desktop and select Restart from the Shutdown menu.
  2. Once the Windows is rebooting, continuously press the F8 key on your keyboard to bring the Advanced Boot Options screen.
  3. From the navigation keys on your keyboard, select Safe Mode and press Enter.Windows Advanced Boot Options
  4. Try to install the payroll updates once again after the Window reboots in Safe Mode.
  5. If received the same error code 15271 then follow the next troubleshooting step.
  6. If the error is resolved in Safe Mode, then this indicates that there are some other applications installed on your computer those are interrupting the installation of payroll updates. Contact a certified Microsoft Professional or Support at (844)-888-4666 for help in such a case.

Third Solution: Download Latest Payroll Tax Tables

  1. Follow our article QuickBooks Latest Payroll Tax Table Updates Available for Download for detailed instructions.

Fourth Solution: Turn-Off UAC (User Account Control) on Windows

  1. Click the Windows Start button and type UAC in Search Programs and Files search box.
  2. Click Change User Account Control Settings from the search results.Windows UAC Settings
  3. Drag the slider to Never Notify and click OK to save settings.
  4. Restart your computer and try to install the payroll updates now.
Seek More Help

There are still possibilities that QuickBooks Desktop update error 15271 can display on your screen even after following all the troubleshooting steps. If this is the case, then we suggest you call Technical Support Number (844)-888-4666 for better help and assistance. Certified experts are proficient in resolving such update errors and can remove QuickBooks error 15271 instantly from your QB Desktop app.